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Refund policy
Returns
We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@kayobiclothing.com.
Exchanges (if applicable)
If you need to exchange an item for the same item, send us an email at info@kayobiclothing.com and send your item to: Kayobi (KOB) P.O. Box CT 718 Cantonments Accra, Ghana.
Shipping
To return your product, you should mail your product to:Kayobi (KOB) P.O. Box CT 718 Cantonments Accra, Ghana.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@kayobiclothing.com.
Exchanges (if applicable)
If you need to exchange an item for the same item, send us an email at info@kayobiclothing.com and send your item to: Kayobi (KOB) P.O. Box CT 718 Cantonments Accra, Ghana.
Shipping
To return your product, you should mail your product to:Kayobi (KOB) P.O. Box CT 718 Cantonments Accra, Ghana.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.